Call us

(408) 282-0700 or (800) 282-6212
We’re available:
Monday to Friday: 8:00 am – 6:00 pm
Saturday: 9:30 am – 2:30 pm

Top FAQ’s

Other ways to reach us

Phone numbers
Contact Center: (408) 282-0700 or (800) 282-6212
Representatives are available: Monday – Friday 8:00am – 6:00pm, Saturday 9:30am – 2:30pm
CO-OP ATM Locator (24 hour access to ATM locations): (888) SITE-COOP
Direct Connect 24 Telephone Banking: (408) 282-0700, press 4 or (800) 282-6212, press 4
Text Banking: Text 96865
Fax Number: (408) 441-1549
Lending Center: (408) 282-0700 or (800) 282-6212, press 1
Loan Advisors are available: Monday – Friday 9am – 6pm
Lost or Stolen VISA Check Cards (Debit Cards): (408) 282-0700 or (800) 282-6212
Fraud Detection Message Center (Debit Cards): 1-833-735-1897
Lost or Stolen VISA Credit Cards: (855) 319-8505 (toll free) or (301) 945-9948
VISA Credit Card Inquiries & Disputes (24/7 cardholder service): (855) 319-8505
BALANCE Financial Fitness Counselors: (888) 456-2227

Mailing Address
Mirastar Federal Credit Union
P.O. Box 11024
San Jose, CA 95103

Routing Number: 321176972

VISA Payment Mailing Address:
Mirastar Federal Credit Union
P.O. Box 2711
Omaha, NE 68103-2711

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You can always message us if it is easier. Please do not use your account number or social security number.